Frequently Asked Questions

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We've listed the most common questions we've received from our customers. However, if you haven't found what you're looking for, don't hesitate to ask.

Absolutely! SC Johnson Professional dispensers have the largest customizable print area of any soap/sanitizer dispenser. SC Johnson Professional’s cutting-edge print technology is capable of printing logos, full color pictures, text...

Each dispenser format has a specific palette of colors for each component of the dispensers, including the push bar. Contact us at customdispenser.prous@scj.com for additional information.
Our exclusive design development and manufacturing process produces permanent decorations that are chemical and fade resistant and will last for the life of the dispensers.
SC Johnson Professional custom dispensers are not only stylish, but effective. In addition to matching your office or washroom décor, SC Johnson Professional dispensers are guaranteed for life, cost effective and far more hygienic than bulk dispensers. All dispenser push bars are also exclusively protected by BioCote® – a silver-based antimicrobial agent that is incorporated into the push bar at the time of manufacture and inhibits the growth of a broad spectrum of bacteria and molds. BioCote® will not wear-out or rub-off and is effective for the lifetime of the dispenser. For use with genuine SCJ Johnson Professional product refills only.
A photo rendering and print template will be sent to you within 10 business days after submitting your design. Your distributor will need to submit a PO with the signed template proof to our customer support team. Production timing begins from the time the PO and signed template proof are received. Lead time for 1 liter and TouchFREE dispensers is 7 to 8 weeks. Lead time for 2-liter dispensers is 13 to 15 weeks. Lead time is subject to change for larger dispenser quantities (over 1000 units).
Yes. See chart below for details

Dispenser Type Minimum Order Quantity Lead Time*
1 Liter (15 per case) 225 units 7-8 weeks
2 Liter (8 per case) 200 units 13-15 weeks
TF Ultra (8 per case) 144 units 7-8 weeks
Yes. For the best print quality, we require that an .ai or .eps file format be submitted to customdispenser.prous@scj.com. This high-res vector format is the optimum file size to ensure that colors, font and designs of the logo are intact and will match the design. Make sure to attach this version of the logo when submitting a request.
Customization is available for any SC Johnson Professional 1L, 2L Foam, 2L Lotion and TouchFREE dispenser. For use with genuine SCJ Johnson Professional product refills only. 1L dispensers can be used with any 1L manual SCJ Johnson Professional cartridges (foam, lotion, gel, cream…)
For any pricing information, please contact your SC Johnson Professional sales representative or distributor.

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